Licenced Gold Coast Electricians
As your local Gold Coast electrician, we pride ourselves on our friendly customer service. Our passionate and highly qualified team always aim to provide you with a 110% satisfaction guarantee.
FAST & EFFICIENT
With no job too big or too small, you can trust our qualified and insured tradesmen to get the job done right and on time. Pugin Power guarantees excellence in our service and offers it at very affordable prices.
As a fully licensed electrical contracting company, Pugin Power can offer you expert advice and tips on how to help bring your lighting or electrical ideas into reality. Get in touch via our contact page to find out more!
Customer Service Statement
- We will provide a quality service that exemplifies the nature in which we conduct our business, aiming at:
Being the industry leader that others look up to.
- Each and every customer is treated with courtesy and respect, with all enquiries handled in a timely and professional manner.
- All Pugin Power employees will deliver exemplary service to customers and their needs, being diligent, understanding and meeting the customer's
needs; With the aim of:
Going above and beyond, to exceed our customer's expectations
- All employees will be technically competent, licensed and prepared, Whilst being mindful, respectful and polite, constantly maintaining communication on an ongoing basis
- All appointments and deadlines will be honoured. In the extreme circumstance that this can’t happen, an explanation will be given with an amended appointment arranged within the shortest possible time frame.
- All customer feedback is always welcome, whether cementing the policies and procedures in place to guarantee the quality of service, as well as identifying areas which need improving.